Meet Our Team
Our team is what sets us apart. We combine deep operational insight with experience, subject matter expertise and medical leadership.

Founder & Managing Director
Spencer Humphrys
Previous experience and knowledge
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14 years in NHS operational management, including Divisional Director roles in Elective and Emergency Care
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6.5 years in ECIST
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Newton Europe Business Manager
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Improvement expert (Lean Six Sigma Black Belt)
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Consulted in Defence, Aerospace, Health and Social Care, and Consumer sectors

Medical Advisor
Dr Ian Sturgess
Previous experience and knowledge
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Over four decades of worldwide healthcare improvement, supporting over 150 organisations
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Consultant Geriatrician
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Held Medical Director, Regional Medical Director and Senior Medical Officer positions

Executive Leadership and Safety Advisor
Heidi Smoult
Previous experience and knowledge
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Acute Hospital CEO
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CQC Deputy Chief Inspector of Hospitals

Executive Leadership
Richard Beeken
Previous experience and knowledge
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20 years of NHS executive board experience, including nine as CEO

UEC Subject Matter Expert
Pete Gordon
Previous experience and knowledge
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36 years of clinical and managerial NHS experience; 9 years in ECIST
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Held roles including Improvement Director and National Deputy Director for Elective and Emergency Care Improvement
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Creator of the SAFER patient flow bundle
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Medical Advisor
Dr Vince Connolly MBChB, MD, FRCP
Previous experience and knowledge
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Acute Medicine Consultant
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Special interest in Same Day Emergency Care
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Held roles including Chief of Service, Medical Director and Regional Medical Director
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Medical Advisor
Dr Robert Ghosh
Previous experience and knowledge
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Consultant Physician, speciality status in Neurology, Intensive Care Medicine and General Medicine
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Held Executive Medical and Director of Clinical Improvement roles
UEC Subject Matter Expert
Andy Aldridge
Previous experience and knowledge
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32 years of clinical and managerial NHS experience; 8 years in ECIST
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Nurse / Advanced Clinical Practitioner background
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Expert in site management and critical care

Digital Operations
Saad Ahmad
Previous experience and knowledge
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BSc Economics (University College London) and MS Health Economics (University of York)
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Newton Europe Operations Consultant
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Experienced in financial analysis and management consulting, specialising in digital operations and data visibility

Operations Consultant
Jonathan Whittaker
Previous experience and knowledge
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MMath in Mathematics (Durham) and MSc Global Health Management (Arden)
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MBBCH Medical Student
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Newton Europe Lead Consultant and NHS transformation

Medical Advisor
Dr Lee Dowson
Previous experience and knowledge
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Respiratory and Acute Medicine Consultant
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Held positions including Clinical Director, Divisional Medical Director and Associate Medical Director for Quality Improvement
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Qualified Coach
UEC Subject Matter Expert
Natalie Rixon
Previous experience and knowledge
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20 years of NHS experience; 5 years in ECIST
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Significant experience in health service management, from primary care and commissioning to acute operations
