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Process modelling: a practical playbook (without the fluff)
Process mapping If you’re trying to improve performance, productivity, or patient flow, you’ll hear the same phrase over and over: “We need to fix the process.” But most organisations don’t actually have a process . They have a collection of habits, workarounds, and heroic efforts that somehow get the job done — until it doesn’t. The proper name is Business Process Modelling (BPM), which makes it sound more formal and difficult than it actually is. BPM just helps to turn “how
5 min read
Problem-Solving: The first step to better patient flow
Our approach to problem solving
6 min read
Improving intra-day patient flow with single-piece flow principles
One of the ways to make significant steps forward in any process is to adopt the principles of single-piece flow
5 min read
Identifying Frailty Early: It's more than just a CQUIN.
In acute healthcare, every minute matters. It matters for clinical staff who need more time to deliver the care they want. It matters for...
4 min read
Using Process Mapping to Improve Patient Flow
Delivering health services is tough. Having worked in the NHS for over 14 years, I still struggle to explain how complex it is and how...
3 min read
Why is Healthcare Transformation So Hard?
At Nexus Consulting, we've had a front-row seat to the challenges and triumphs of healthcare transformation across the NHS and Social...
2 min read
Don't mention Lean in Health and Social Care
Lean isn't what you might think it is
3 min read
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